What to Expect

What You Look for in a Doctor for Your Furry Family Member

We know your pet isn’t just an animal—they’re family. You want a veterinarian
who listens, explains things clearly, and treats your pet with kindness and
respect. You want someone who combines medical expertise with compassion,
so you feel confident every step of the way. At PVAC, that’s exactly what we strive
to provide.

What to Expect as a New Client

At PVAC, we treat your pets like family. From the moment you walk in, our goal is
to make both you and your furry friend feel comfortable, cared for, and
understood.
Your first visit is all about getting to know your pet—and you! We’ll review their
history, perform a gentle exam, and answer any questions you have. Together,
we’ll create a plan that keeps them happy and healthy for years to come.

Special First Visits:

• Adopted pets: The first healthy visit for any pet adopted from a rescue or
  shelter is no charge.
• New puppies and kittens: We schedule one-hour appointments with a
  technician and/or doctor. You’ll receive a folder of helpful handouts to
  make sure you’re off on the right paw!

Second opinions or older pets transferring in: We also schedule one-hour
appointments for pets with extended health histories. This gives us time to
review diagnoses, treatments, and address your ongoing questions and
concerns.

Tips for a smooth first visit

Bring your pet’s favorite toy or blanket to help them feel at ease. You may also want to bring them a bit hungry so our tempting treatswill win them over.Also you are welcome to arrive a few minutes early so they canexplore a bit before the exam.Our team combines medical expertise with compassion, and we’re committed tomaking every visit calm, gentle, and stress-free. Because at PVAC, it’s all about kindness, comfort, and care—for pets and their people alike.

• Next Steps:
  • Bring your pet’s medical records if you have them, or tell one of our client
    care representatives which clinic they’re at—we can reach out and have the
    records forwarded to us.
  • Bring a list of any questions or concerns.
  • Schedule your visit online or call us—we’ll guide you through the rest!