ATTENTION

DUE TO COVID-19 CONCERNS

WE ARE LIMITING ACCESS TO OUR BUILDING IN AN EFFORT TO KEEP YOU & OUR STAFF SAFE.

847-669-6635

Please Note: These Protocols Supersede ALL Previous Pet Vet COVID-19 Guidance.

KINDLY WAIT IN YOUR CAR & CALL THE OFFICE WHEN YOU ARRIVE.

THERE IS ALSO A DOORBELL ON THE BRICK PILLAR ON THE NORTH SIDE OF THE ENTRYWAY IF YOU ARE UNABLE TO PHONE FROM THE CAR.  WE WILL COLLECT YOUR PET FROM THE DOORWAY.

IF YOU ARE HERE TO PICK UP MEDICATIONS OR FOOD WE WILL COLLECT PAYMENT OVER THE PHONE AND BRING THE ITEMS OUT TO YOUR VEHICLE.

IF YOU ARE HERE FOR A SCHEDULED APPOINTMENT, PLEASE WAIT ON THE PHONE.  A TECHNICIAN WILL TAKE YOUR PET’S HISTORY OVER THE PHONE & THEN COME OUT TO GET YOUR PET FROM THE CAR.  WE ARE ASKING THAT YOU WAIT IN THE CAR & THE DOCTOR WILL CALL YOU WITH ANY ADDITIONAL QUESTIONS OR CONCERNS.

IF YOUR PET’S CONDITION IS CRITICAL, WE WILL ALLOW 1 PERSON IN THE BUILDING WITH THE PET.

WE ARE AWARE THAT THIS SITUATION IS LESS THAN IDEAL & WE ARE GRATEFUL FOR YOUR UNDERSTANDING AS WE TRY TO NAVIGATE KEEPING EVERYONE SAFE.